Terms

Terms And Conditions

The use of the website and services on the website provided by Soul Journey By Rajni ( herein after referred as owner) are subject to following Terms and Conditions. The following Terms and Conditions govern the use of the website, all pages on the website and any service provided by or on the website (services).

1.DEFINITIONS:

  • The terms “User”, “Client”, “Customer”, “You” or “Your” refers to the person who is
  • using this website and other services provided by Soul Journey By Rajni.
  • The terms “Owner”, “We”, “Our” or “Us” refers to our Company, Soul Journey By Rajni.
  • The terms “Party”, “Parties” or “Us” refers to the user and the owner collectively.
  • The term “Service” refers to any service provided by the company to the user.

2.ASSENT AND ACCEPTANCE:

  • The terms “User”, “Client”, “Customer”, “You” or “Your” refers to the person who is
  • using this website and other services provided by Soul Journey By Rajni.
  • The terms “Owner”, “We”, “Our” or “Us” refers to our Company, Soul Journey By Rajni.
  • The terms “Party”, “Parties” or “Us” refers to the user and the owner collectively.
  • The term “Service” refers to any service provided by the company to the user.

3.USER ELIGIBILITY:

Any user who continues to use our website is presumed to have attained 18 years of age and is competent to read and comprehend the terms and conditions as per the provisions of the Indian Contract Act, 1872 Any person who is incompetent to contract under the provisions of the said Act (including a minor, person of unsound mind, person who is undischarged insolvent, person declared incompetent under any law in force) is not eligible to use this website. The owner assumes no responsibility or liability for any misrepresentation of your age.

4.ABOUT THE WEBSITE:

The website is an online store which carries out the sale of agricultural products and other value added products. The owner has the right to refuse services or refuse to provide services to anyone for any reason at any time.

The website does not screen or censor the users who register on and access the website. You agree to assume all risks associated with dealing with other users with whom you come in contact through the website. You agree to use the website only for lawful purposes without infringing the rights or restricting the use of the website by any third party.

5.LICENSE TO USE THE WEBSITE:

The owner may provide you with certain information as a result of your use of the website or the services. Such information might include but is not limited to documentation, data, or information developed by the owner and other material which may assist in the use of the services. Subject to the terms of the services, the owner provides you with non-exclusive, limited, non-transferable and revocable license to use the owner material solely in connection of your use of the website. Such materials must not be used for any other purposes apart from mentioned above. Misuse of such information will result in termination of the service.

You agree not to collect any other contact information of other users from the website.Contravening which will result in penalty.

6 USER OBLIGATION:

For availing services from us, we might ask you for information such as name, email address,password etc. These identifying information will only be used for the use of the website. You must not share such information with any other third party. In case where you feel that these information have been compromised, you agree to immediately notify us. Email notification will suffice. Any other billing information such as credit or debit card information are subject to privacy and the website takes utmost precaution to safeguard these information. You agree that you will not share any false, fraudulent information. If the website finds out that you are providing with any fraudulent information, we have the right to terminate your account and services with us.

7 PAYMENT AND FEES:

In consideration of the products bought using our website, you have to make the payment.The amount of the money will be described to you while you place the order. Payment for ongoing orders will continue until you expressly terminate the service. The prices of the products are subjected to change and depends on the sole discretion of the owner.

8.CHANGE OF TERMS:

The owner holds the right to amend, replace or update any of the terms and conditions mentioned in this page from time to at its own discretion. The user is expected to stay updated by checking the terms and conditions from time to time. Your continued usage after the change of terms and conditions will mean that you have accepted the changed terms and conditions.

9.COOKIES:

This website uses cookies for enhancing the user’s experience. By using this website, it is presumed that you have provided your consent to the cookie agreement with Soul Journey By Rajni.

10.ACCOUNT AND REGISTRATION:

In order to avail our services, you will be required to create an account on our website by giving us the necessary details as asked for. You will be responsible for the safety of your account and password. Necessary steps have to be taken by the user to protect their password.User also has to keep updating his account on order to provide us with latest information.

The user is also required to provide information about their social media accounts, which will be used by us only for the purpose of providing service.

The information provided by the user during registration should be correct and in case a user provides us with incorrect information, we have the right to suspend or block their access to our website.

11.COMMUNICATION:

In order to provide better services to our customers, we promote staying connected with our customers. Communication can be done through e-mail, telephone or any electronics medium. While placing an order with us, you will be required to provide us with a valid phone number so that we can contact you with respect to your order. We will also communicate with you via e-mail, SMS or through the website. By using our services, you give your consent to continue receiving communication from us.

12.CONTENT LIABILITY:

We are in no way responsible for any objectionable content that appears on our website. But we will try our best to take the objectionable content off our website when informed on time at souljourneybyrajni@gmail.com.

13.PRIVACY:

The user has to provide their details in order to avail our services. The users are therefore, requested to read our privacy policy before availing our services. In case of any objection to our privacy policy, the user is requested to not use our website.

14.USER LIABILITY:

By logging into the website, the user is presumed to have consented to authorise Soul Journey By Rajni to use, reveal, analyse, display or transmit any information of the user that is required by us. It is the duty of the user to provide correct information while using our services. If the information provided by the user is found to be incorrect, Soul Journey By Rajni has the right to take appropriate action against the user.

15.INTELLECTUAL PROPERTY RIGHTS:

15.1. The material including content, picture, information, designs, graphics, compilation displayed on this website are part of our intellectual property which is protected under the Indian and international intellectual property laws. Any attempt to infringe our intellectual property will result in legal action against the infringer.

15.2. As much as we want our intellectual property to be respected, we also respect the intellectual property of other. In case any user thinks that we have infringed their

intellectual property in any way, please bring it to our notice by contacting us at souljourneybyrajni@gmail.com 

16.SHIPPING

  • Delivery can be expected within 2 – 7 working days of placing an order.
  • You agree and confirm that, in the event any product delivery is delayed or is returned from its destination on account of a mistake by you (e.g. providing the wrong name or address or other incorrect/misleading information), any additional costs incurred by the Company for redelivery of the product(s) shall be borne by you.
  • Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 14 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances. In the event of delivery not being possible within 14 days of receiving the order, we will undertake to keep you informed of any changes and give you the option to cancel the order and receive full refund of money paid.
  • Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
  • Payment for each order will be taken from your credit, debit card or bank account. All payments are subject to authorization by your card issuer or bank.
  • We offer a “no questions asked return and refund policy” (please see the Returns and Refunds section). The product has to be returned to us within 24 hours of your receipt of goods. Please note that postage or other return costs will be the customer’s responsibility and will be reimbursed by us on receipt of the returned goods provided they are in their original packaging, have not been opened or used and any seals on the product remain unbroken This could take up to 30 days although it will be acted upon immediately. We will take the returned product back with us and refund the value of the returned product. For queries related to product returns, you may send an email to souljourneybyrajni@gmail.com quoting your Order ID. We will be happy to address your concerns.

17.RETURNS AND REFUND:

We aim to provide our customers with excellent quality products. In case, you are not satisfied with the products delivered to you, you can always return the products and get refund. The return of the products should be initiated by you within 24 hours of delivery, considering the perishable nature of the products. Once the products are collected from you, the refund process will be initiated and it will take 7 working days.

For the clients residing out of Bangalore, we request you to send us a mail on

souljourneybyrajni@gmail.com and we will get back to you.

18.ENTIRE AGREEMENT:

This agreement constitutes the whole agreement between the parties with respect to any and all use of the website to avail our service. This Agreement super seeds any and all kind of previous understanding between the parties.

19.LIMITATION OF LIABILITY:

The owner can not be held liable for any damage that might occur to any of the user for the use of the website.

20.LINKS TO OTHER WEB SERVICES :

Links from other organizations and other internet web services might appear on this website but such linked sites would not be under the control of this website. Any of the products, services, information or advertisement by such other web links or services are not the responsibility of this website and does not promote any of it unless expressly mentioned.

21.VIOLATION OF TERMS AND CONDITIONS :

These Terms and Conditions constitute the entire agreement between the user and this website. If any third party encroaches upon the user’s rights, then the user may immediately inform such grievance via mail along with the details at souljourneybyrajni@gmail.com

22.WAIVER:

Failure or delay on the part of Soul Journey By Rajni to execute any right, remedy, power or privilege in the course of dealing with the parties will not result in waiver. A waiver by any of the party can be done only when such consent for such waiver has been obtained or expressed through writing and signed by both parties. Waiver or breach of one right, remedy, power or privilege will not result in waiver or breach of any other right, remedy, power or privilege.

23.GOVERNING LAW:

The terms mentioned in this page will be governed by the laws of India. The courts of

Bengaluru will have the exclusive jurisdiction over any dispute.

Any legal action against us shall be commenced within 30  days of arising of the cause of action. Any failure to commence a legal action with this period of time will make the suit time barred.